AI receptionist for letting agents: Marmi answers, books and texts, 24 hours a day
Ring Marmi is an AI receptionist built for UK letting agents. She answers your business phone in two rings, every hour of the day, asks the safety question first when it is urgent, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Marmi taking a letting agent call.
Say “letting agent” when she asks which business to be
What Marmi does for a letting agent
- Emergency repair. gas smell, leak or flooding, no heating or hot water with a vulnerable person or in winter, no power, property not secure, no water. safety first: gas smell → "call 0800 111 999 from outside, open windows, don't touch switches"; leak → "turn the stopcock off, usually under the ki
- Routine repair. tenant name, property, the fault, how long, access (are they in, can the contractor use the key), a photo by text, a routine contractor slot or a message for the landlord if it needs approval per your price list.
Safety first
Before anything else on an urgent call, Marmi says the safety line for your trade:
- “call 0800 111 999 from outside, open windows, don't touch switches”
- “turn the stopcock off, usually under the kitchen sink”
A real call: Marmi as “Keystone Lettings Maintenance Line”
From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Marmi is exactly what she generated. Outcome: she handled it as an emergency. Quality score 5 of 5 from the same grader that scores every live call.
Prices Marmi quotes on the demo line
These are the demo business’s prices. Yours replace them at setup, and Marmi only ever quotes what is on your list.
| note | Tenants are never charged for reported repairs on this line unless the property manager says otherwise |
Hours on the demo: Office 9am to 5:30pm; this line 24 hours for emergencies.
Questions letting agents ask before signing up
How much does an AI receptionist cost for letting agents?
£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.
Do letting agents have to change their phone number to use Ring Marmi?
No. You keep your number and divert it to Marmi only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Marmi picks up on ring five if you can't.
What does Marmi actually say when someone rings a letting agent?
She answers as your business by name, finds out what the caller needs, asks the safety question first if it is urgent, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.
Does Marmi quote prices for letting agents?
Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.
How does Marmi handle emergencies for letting agents?
call 0800 111 999 from outside, open windows, don't touch switches
Can I hear Marmi before I sign up?
Yes. Ring the demo line on 07360 266999, say "letting agent" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.
Try her as a letting agent, right now
Ring 07360 266999, say “letting agent”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.