AI receptionist · damp and mould specialists

AI receptionist for damp and mould specialists: Marmi answers, books and texts, 24 hours a day

Ring Marmi is an AI receptionist built for UK damp and mould specialists. She answers your business phone in two rings, every hour of the day, takes the postcode, address and name, books into the slots you have made available, and texts both the caller and you. £79 a month including 300 minutes. You keep your number. Below is a real transcript of Marmi taking a damp and mould specialist call.

Say “damp” when she asks which business to be

What Marmi does for a damp specialist

A real call: Marmi as “DryHome Damp Surveys”

From our script test suite, September 2026. The caller’s lines were played by a scripted tester; every line from Marmi is exactly what she generated. Outcome: she booked the job. Quality score 5 of 5 from the same grader that scores every live call.

MarmiDryHome Damp Surveys, Marmi speaking — how can I help?
CallerHi Marmi, I'd like to book a damp survey please. I'm looking for something next week if you've got availability.
MarmiRight, I'll get you booked in. Where's the damp or mould that you've noticed?
CallerIt's in the bedroom, mainly around the bottom of the external wall. There's a bit of discoloration and it feels damp to touch.
MarmiThanks. How long has it been there?
CallerOh, probably a few weeks now. It's been getting worse, so I thought I'd better get it checked out.
MarmiOkay. Is the property rented or owned?
CallerIt's owned, it's my own home.
MarmiRight. What type of property is it — a house, a flat, a bungalow?
CallerIt's a semi-detached house.
MarmiAnd roughly how old is the house?
CallerIt's about 30 years old, I'd say.
MarmiThanks. What's your postcode?
CallerIt's W D 4 8 H X.
MarmiW D 4, 8 H X — is that right?
CallerYes, that's correct.
MarmiAnd the house number and street?
CallerIt's 14 Station Road.
MarmiThanks. What's your name?
CallerIt's Gemma Reid.
MarmiRight, Gemma. Looking at next week, I've got Thursday 10:00 to 11:30 with Sophie, or Friday 15:00 to 16:30 with Sophie. Does Thursday morning suit you?
CallerActually, would you have anything tomorrow morning? If not, Thursday at 10 would be great.
MarmiTomorrow morning at 9:00 to 10:30 with Graham — does that work for you?
CallerPerfect, that works brilliantly. Thank you.
MarmiGemma Reid, 14 Station Road, W D 4 8 H X, damp survey in the bedroom on the external wall, tomorrow Sunday 20 September at 9:00 to 10:30 with Graham. The survey is £120 and includes a written report. Is there anything the team should know — parking, a gate code, dogs?
CallerNo, nothing like that. There's plenty of parking on the road. Just to confirm, that's all correct — thanks so much.
MarmiI'll text the confirmation to the number you're calling from. You're all booked, Graham will be with you tomorrow at 9:00. Bye for now.

Prices Marmi quotes on the demo line

These are the demo business’s prices. Yours replace them at setup, and Marmi only ever quotes what is on your list.

treatmentquoted in the report
survey deducteddeducted from any works booked
damp and mould survey£120 with a written report
landlord survey for letting agents£95 per property, invoiced

Hours on the demo: Monday to Friday 8am to 5pm.

Questions damp and mould specialists ask before signing up

How much does an AI receptionist cost for damp and mould specialists?

£79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. There is no contract and no per-seat pricing; one price covers every call to your number.

Do damp and mould specialists have to change their phone number to use Ring Marmi?

No. You keep your number and divert it to Marmi only when you don't answer, using one dial code that works on every UK network. Callers ring the number on your van, your website and Google, and Marmi picks up on ring five if you can't.

What does Marmi actually say when someone rings a damp specialist?

She answers as your business by name, finds out what the caller needs, takes the postcode, address and name, offers a slot from your real availability, reads the details back and texts the confirmation. The transcript on this page is a genuine call.

Does Marmi quote prices for damp and mould specialists?

Only the prices you give her. She never invents a figure: if something is not on your price list she says the office will confirm and takes a message. Call-out and fixed prices are quoted with what they cover, so a caller never hears a number on its own.

How does Marmi handle emergencies for damp and mould specialists?

Urgent jobs get the nearest slot today. If nobody is free she says so plainly, puts the caller through to your mobile, and if you can't pick up she takes the details and texts you straight away.

Can I hear Marmi before I sign up?

Yes. Ring the demo line on 07360 266999, say "damp" when she asks which business to be, and have a normal conversation. Nothing is stored except the demo transcript.

Try her as a damp specialist, right now

Ring 07360 266999, say “damp”, and give her a job. What you hear is what your callers would hear. Then get started: £79 a month, no contract, live within a day.

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